Tiablo Service
1) 30 days free replacement: We will repair or replace a light within 30 days of purchase if it is afflicted with a manufacturing defect. If the problem calls for a replacement, we will replace the light with the same model as the one sent in. If the model has been discontinued, customers will receive a product with similar or improved performance.
2) 12 months free repair. We offer free repair within 12 months of purchase if problems develop with normal use.
3) Limited lifetime warranty. If problems develop after 12 months of the purchase date, we will charge for parts. The total repair fee is assessed according to the cost of the replaced materials, If damage to the light is substantial, Tiablo will contact distributors with a quote who should contact the customers and customers will decide whether to exchange the parts or not. Freight should be paid by distributors or customers.
4) When shipping the flashlights to the end users, distributors or dealers also need to provide the Warranty Card to users, on which, the requested information should have been filled out. The sales date and other necessary info such as stamp are also required from the distributors or dealers.
Tiablo (HK) international Ltd.
Sales @ tiablolight.com
www.tiablolight.com